Since we are in the payment industry, our business is complicated and also quite regulated. The Kosh product really helped in streamlining our finance operations. It automated the whole process starting from fetching the data to generating reports. It has made it very easy to track and monitor discrepancies which are a major pain point for us.

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A leading payment infrastructure company provider offers connected banking services, providing its customers with multiple channels to accept payments and disburse payouts. The company operates with several payment banks offering multiple bank accounts, with an internal transaction management system that handles up to 10 million transactions per month.

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CHALLENGES

The company was growing in scale as it was opening more business verticals. Consequently, the finance team facing significant challenges while manually managing finance operations, which were extremely time-consuming. The

company had a large team devoted to this task, but with increasing operations, the size of the team was growing linearly. The team struggled with a lack of accuracy due to manual efforts. It was not able to properly track discrepancies like fraud cases and overpayments. They also faced challenges with reporting, auditing, and compliance.

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SOLUTION

After evaluating a few options, the company decided to implement Kosh to automate its finance operations. This move significantly reduced the time to reconcile to almost real-time while ensuring complete accuracy. Kosh also

improved auditing processes, reducing the time to audit by a significant margin.

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RESULTS

The Kosh product led to a reduction in man-hours by 95%. It also reduced the cost by 60% and its scalability made it completely adaptable to the company’s growing operations. In summary, the company was able to overcome its finance operations challenges by implementing Kosh. The product enabled the company to reduce reconciliation time, improve accuracy, and reduce the number of man-hours required to manage its finances.

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